Northern Fides Ltd (“Northern Fides”, “we” or “us”), recognises the importance of the protection of personal data.
The Data Controller is Northern Fides as defined above. We are registered with the Information Commissioners Office (ICO) as a Data Controller, registration number ZA452153 refers.
Our registered address is City Tower, 40 Basinghall Street, 17th Floor, London, EC2V 5DE, United Kingdom.
For any information regarding the processing of personal data of the Data Controller, including the list of data processors, please write to: [email protected].
When visiting our Website and utilising our services, it may be necessary for us to collect and process personal data from you as follows:
Information that we hold about you is used in the following ways:
In order for Northern Fides to provide you with the requested services, we are required to collaborate with various third parties. These are partners such as technical sub-contractors, payment and delivery services, analytics providers, credit reference agencies and fraud prevention tools. Information that may be collected about you from partners can include information which helps us to verify your identity.
We may disclose your personal data to any member of our group, which means our subsidiaries, ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Your Personal Data may also be shared with:
Personal Data that is collected from you may be transferred to, and stored at a location outside of the European Economic Area (EEA). Staff working for on behalf of Northern Fides located outside the EEA may also process your personal data. This may be to provide various support services.
Prior to your personal data being transmitted outside the EEA, we will ensure that either the destination country is the subject of an EU Adequacy Decision or there are measures in place that are equal to EEA standards to ensure the security of your data.
Whilst we undertake to do our best to ensure your personal data is protected, and procedures and features are in place to prevent unauthorised access, any transmission of data to our Website is at your own risk. This is because we are not able to guarantee the security of your data transmitted to our Website as the transmission of data via the Internet is not completely secure.
Northern Fides will process and retain your personal data for the time strictly necessary to achieve the purposes indicated above. There may be times when we are subject to legislative requirement to retain your data, such as our Anti-Money Laundering obligations. When such an obligation exists, Northern Fides will ensure Compliance with these requirements.
Northern Fides is required to make all information provided to us available to law enforcement bodies and regulatory authorities in both the country of origin of the funds and the destination country of the funds.
Data Protection legislation has granted you the below rights in relation to your personal data:
Should you wish to access any of your rights, please contact us at [email protected]
Should you wish to request access to the personal data we hold about you, you are entitled to make a DSAR, by contacting [email protected]. Please provide an outline of what data you are requesting, and the reason for your request. You will not have to pay a fee, however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request.
We try to respond to all DSAR requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Northern Fides reserves the right to modify or simply update its content, in part or completely, due to changes in the applicable legislation. We will inform you of these changes as soon as they are introduced and they will be binding as soon as they are published on the Website. Northern Fides invites you to visit this section regularly to get to know the most recent and updated.
Should you wish to make any comments or requests in relation to anything in this policy, please contact [email protected] or write to Northern Fides, City Tower, 17th Floor, 40 Basinghall Street, London, EC2V 5DE.
When you access or use our content, products and services, information about your general internet usage may be obtained by way of a cookie file. This is stored either on your browser or the hard drive of your computer. Cookies perform various different functions, and the purpose of this policy is to give you a clearer understanding these.
Cookies are small files which are stored on your computer or a website. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the website or your computer. Your browser makes cookies available each time you visit our websites.
Cookies are used to improve your online experience and to ensure that relevant content and functions are delivered and used more effectively.
We use both session cookies and persistent cookies to perform various functions across our sites.
Session cookies are downloaded to your device temporarily for the period that you browse a particular website; these cookies might allow you to navigate between pages more efficiently or enable websites to remember the preferences you select. Persistent cookies can be used to help websites remember you as a returning visitor or ensure the online adverts you receive are more relevant to you.
When you visit our website, Cookies will be placed on your device in two ways. Cookies placed by Northern Fides, as the site operator, are called “first party” Cookies. Cookies may also be placed on your device by a party, and these are known as “third party” cookies. Examples of the uses of third-party cookies include collecting information about browser habits and providing tailored content to you.
While there are many different uses for first and third-party cookies, the cookies used by us all fall into one of the following four main categories of cookies:
Set out below is more information on these categories of cookies, including their purpose and whether these cookies collect personal data:
Strictly Necessary Cookies
These cookies are strictly necessary to enable you to navigate our website and provide you with a more personalised service. They are used to provide content to you, as a user, and to provide products and services that you have requested.
Such cookies are essential to help your device download or stream information so that you can navigate around our websites and use its features.
Some examples of strictly necessary cookies are:
These cookies do not remember your preferences or username beyond your current visit.
Some of these cookies do collect your personal data in order to function. They may collect the following types of personal data:
These cookies are used to recognise you when you return to our website and allow us to remember the choices you make and to enable us to provide improved features. They also enhance the functionality of our website by storing your preferences. Functional cookies record information about choices you’ve made (such as language preference) and allow us to provide more personal features.
Here are some examples of the uses of performance cookies:
Some of these cookies do collect your personal data, to enable us to provide the services as outlined above.
These cookies are used to collect information on website usage. Such cookies are used to provide aggregated statistics on visitors to our websites. These statistics are used for internal purposes to help us to analyse and improve the performance of our websites, providing a better user experience.
Here are some examples of the uses of performance cookies:
While these cookies do not identify you personally while you are not logged in, they will collect your browser information and anonymised data, for the purposes outlined above.
In certain cases, some of these cookies are managed by third parties such as Google Analytics. These third parties are not capable of using these cookies for any purpose other than those outlined above and they are unable to identify with these cookies.
Performance cookies are valid for varying periods. Some performance cookies are deleted once you close your browser, while others have an indefinite validity period. Such cookies can be deleted at any stage using your browser settings.
Third Party Marketing/Targeting Cookies
These cookies are used to deliver advertisements relevant to you, based upon your activity on our website.
They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.
These cookies record your visit to our website, the pages you have visited and the actions you have taken. We will use this information to make our website and the advertising displayed more relevant to you. We may also share this information with third parties for this purpose and to measure the effectiveness of an advertising campaign.
Targeting cookies are also used to:
These cookies are placed by third party advertising networks with our permission.
You can amend your browser settings to block some or all cookies. To do this, follow the instructions provided by your preferred web browser. For your ease of reference we have provided the links below which provide instructions on how to remove and delete cookies for some of the more common web browsers. Please be aware that if you block cookies from the websites, some or all the website’s functions may not perform as intended:
Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser. For more information about online behavioural advertising cookies and opt-out controls, please go to http://www.youronlinechoices.eu/.